My First Internship/Job Ever

                                                    Flying Tee Internship
I have been in Flying Tee for a year now, and it has been one of the most rewarding moments of my life. Normally has a boy who grew up in Nigeria, my parents have given me a lot of things, so my work exposed me to the worth of things. I really never knew what it took to make like $500 a week which is what my parents would give me to expend for fun every week but then stopped last year until I started working. So the internship has taught me a lot about the hardware industry in particular to golf. I am put in charge of all the electronic gadgets in the whole building. From whatever happens in the bays to the LED’S and TV’s, so it has been quite a robust work. One of the best reasons why I chose this particular internship was because CIT mainly deals with the software side of the computer while in my Internship I never really did anything software like except rebooting or recalibrating the screens of the computer. So this internship opened my eyes to the hardware struggles of having a computer.
Firstly when I came in, I had to learn how the systems worked, from what happens when a customer interacts with the bays till the customer is done from the bays. So I was worked through all the stages of the software from start to finish, and I will have to say it is quite easy to understand. So I was shown how to work the software by my former supervisor named Bryan Senger who helped explain the way the computers work. There are also different accessories attached to the computer which helps to make the bays function at the capacity they need to function at. Honorable mention of such a gadget is the foresight, which helps to track where the ball is being hit to at a particular time and space. So, in general, I was tasked to maintain all electronic materials from TVs to monitors to the computers itself, which was quite fun. One of the main problems I have had since I was small was effectively following detailed instructions, which kind of proved to be a challenge when I started working there. Most times when I was taught how to do something, I would only implement some parts of what I learned or I’ll try to reinvent some new stuff which would eventually not work. But when I started trying my best to learn every detail of what I was taught, then I started to succeed at my work.
I was taught how to open a bay and then close a bay after use. Then during play, there are a lot of things that could happen to a bay. Some of the things that could happen are the ball might not track, or the screen might become unresponsive, or a customer might break a club or TV. So there are a lot of things that could happen when the bays are in use, one of the things that cost 50% of the problems is ball not tracking. So there are two tracking devices we use to trackballs, one is the foresight, and the other is a pro tracer. The Pro Tracer is what we use to track balls when they are hit very far, while when the ball is hit at a little distance, the foresight is the one which helps to track the ball. Sometimes when customers hit the ball, and the ball does not track, I have to come and reconnect the computer to the foresight. Sometimes the flash in the foresight dies, or the flash gets broken, once one of these things happen, I have to replace the flash in the foresight. I was taught how to also change the screens to help recalibrate it. I would get another screen and then clean it with Windex and try it on; then I’ll test it again to see whether it works or not. Also, I check the Heads Up Display to which are routinely checked and replaced if a customer hits it.
A good example of this was on the third floor during the summer when a customer used his club to hit the heads of display; this dented the screen making me to inevitably change the screen. Also, another thing I have learned is how to clean the bay computers. So every year, the bay computers get cleaned every year, this is to help remove the dust from the computers and to enable the computers to work faster. Sometimes the dust clogs the fans, which makes the fans not able to work well which in turn makes the computers overheat making them extremely slow for the customers use. I was charged to dust all the dirt of the computers and also make sure all cords were placed well through the computers.
There are a lot of things I think I could have done better, like probably going in depth on how the systems works, especially the back end of the programs which are being displayed for customers to use. Also, I could have asked for more administrative access to help see how I can make the bay experience more flawless from the moment a customer comes to the bay, till a customer leaves the bay. I feel I could have done more for the software sides of things on the internship, but I had to realize I was brought in to handle the hardware side of things in the internship, which is kind of what I centered myself over. I heard Flying Tee was to get a new tracking device to help track both far and near balls, which would help erase 50% of the issues customers face when they come to play in the Tee. This would also help in the overall customer experiences which would, in turn, produce a good brand image. One thing I also know I would have done more is devoted more time to the internship because I work only about 15hrs per week which is about two days per week. So I would work on a Saturday and then a Monday, which leaves a five-day gap, so once updates are done, I would not even know because of how long I would have been from work. So this kind of proved to be an issue for me, also some little things I know, I might have forgotten because I would have been away from work for just a little bit. So this was not a big issue for me. I just had to manually adjust myself to be able to fully focus on the job I was doing there.
In turn, I learnt a lot on the hardware components of a computer. This made me value the hardware side of computer engineering. Personally reviewing it, I learned a lot in this area, but it would not be an area I would love to stay in for the rest of my life. I feel the hardware side is important but looking at my major, we mainly focus on the software side of things. Mainly my main goal now that I am leaving school is to make websites and apps which In will market with my group of marketers once they are ready. So I believe a lot in the software side of things, but this internship taught me a lot about the ware about of a physical computer. I also apart from computer stuff, I learned a lot on how to interact with customers in a cautious and productive way. I had to learn this because when a problem happens, I have to meet with a customer and help them, this helped to boost my confidence in talking with people and helping them. So in turn how I view my profession differs from the way a normal person views a CIT program. The program helped me understand the IT world and helped me understand the work that goes through making computer systems and structures. It showed me the importance of people who are involved in computer architecture; it made me appreciate them more for what they do. So I love my profession because I feel it is the profession of the future, I have always known that some jobs will be gone in a few years to come, but I rest assured that my profession will be here for a long time to come. CIT has taught me a lot this past four years, and I cannot wait to implement all that I have learned so far in my profession. Hopefully, sooner or later I can have my tech firm and a marketing firm, which will all be birthed in the roots of Computer Information Tech.




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